NOTE: NIH will be retiring its mainframe computing services, including the Titan legacy and zLinux platforms, in 2016.

Refer to the Titan Retirement site and view the related articles in Titan News.

SILK Web     


Secure Internet LinKed Technologies      Titan



Basis for charging for SILK Web Technology:

Custom servers

  • Fees are a combination of the amount of data stored on your server plus the amount of data your server sends to browsers.
  • There are basic monthly charges for each server.

General servers (public and secure)

  • A monthly charge for unlimited number of general Web pages ("@WWW" data sets) stored under an account/initials combination in addition to:
    • Normal data set storage charges.
    • Charges for the CPU time used by SILK Web technology and Shadow Direct.

Contact the NIH ITService Desk for details.

Updated 08/21/2015

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HHS and NIH Logos, Center for Information Technology   

U.S. Department of Health and Human Services
National Institutes of Health
Center for Information Technology   

Bethesda, Maryland 20892

NIH IT Service Desk
Phone: 301-496-4357 (301-496-HELP)
866-319-4357 (toll free)
301-496-8294 (TTY)